Quality ManagementIntermediate Certified

Root Cause Analysis Masterclass

Master 5 Whys, Fishbone diagrams, and Pareto analysis to find and permanently fix the true root cause of any problem.

4.8 (612) 8.9k learners 12h 20 lessons

Course Overview

Master 5 Whys, Fishbone diagrams, and Pareto analysis to find and permanently fix the true root cause of any problem. This program combines expert instruction, hands-on exercises, and the Asksend analytics dashboard to ensure every learner can apply the methodology in real projects.

What You'll Achieve

  • Apply the 5 Whys technique correctly
  • Build Ishikawa fishbone diagrams
  • Conduct Pareto analysis on defect data
  • Prevent recurrence with control plans

Course Curriculum

20 lessons · 12h
  • Welcome & Course Roadmap
    Preview8 min
  • What is Six Sigma?
    Preview14 min
  • The DMAIC Framework Explained
    22 min
  • Writing a Problem Statement
    18 min
  • Project Charter Workshop
    26 min

Requirements

  • Basic understanding of business processes
  • Access to a spreadsheet tool for exercises
  • Commitment to complete hands-on project work
  • No prior Six Sigma experience required for foundational courses

Your Instructor

PD

Prof. Daniel Okafor

Quality Systems Director · ISO Lead Auditor

Daniel is a globally recognized QMS authority who has audited and implemented quality systems across four continents.

4.838k+ learners11 courses

Student Reviews

A

Amelia Chen

2 weeks ago

Incredibly well-structured. The DMAIC flow made everything click. I led my first project within a month.

R

Raj Patel

1 month ago

The analytics dashboard and NOVA assistant kept me on track. Best LMS experience I've used.

L

Lena Hoffmann

1 month ago

Deep, practical content. Some modules are intense but worth it. The certificate feels earned.